Pre-order

Pre-order items will take up to 3-8 weeks for the product to be ready and shipped out to you. 

Our shipping and return policy for pre-order products is the same as for regular products. You can read more about it here:

Shipping 

Refund/ Return Policy

 

FAQ: WHY IS THE PRE-ORDER TIMEFRAME SO LONG? 

The House of Arti is a fairly new petite clothing brand that produces a limited number of units for selected styles per collection. The pre-order threshold gives us an indication of how many units to order per style. This approach helps us reduce garment waste, and we only reproduce items that are guaranteed to sell out. The estimated pre-order timeframe is approximately 3-8 weeks, which is the best possible timeframe given to us by our manufacturers for the garments to be shipped out to you. We truly appreciate your patience in waiting for our unique pieces that are only available to a few petite/ shorter women around the world.

If you have any further questions about our pre-order products, please do not hesitate to contact us at online@house-of-arti.com.

FAQ's

Is the length of the garments the only difference between height ranges A and B?

No. The length of the garments is the biggest difference. However, all the garment measurements are modified for their respective height range, such as neck to waist, armhole, shoulder width, sleeve length, inseams, etc.

Do your Garments fits correctly in each height range? 

Yes, we conduct regular tests on our garments using bodies of varying sizes and heights within each height range to guarantee that the garments fit and are graded accurately. 

Please take into account that individuals with shorter bodies may have either a long or short torso. Therefore, it's important to be mindful of your body proportions. We cannot be held responsible if the garment does not fit you within your height range due to your unique body proportions. For instance, you could be 1.49m/4'11" tall with a long torso and arms, in which case Range B clothing (shirts & blouses) may be more suitable for you, while Range A trousers may fit better due to shorter legs. 

Why are your garments so expensive?

At House of Arti, we prioritise quality and fit above everything else.

Our garments are beautifully made by skilled artisans who understand quality and our unique sizing requirements. Secondly, we value sustainable textiles and ethical manufacturing methods, ensuring that everyone involved in the process is paid fairly.

Lastly, we have developed custom garment blocks that only our skilled manufacturing teams can understand. These unique blocks allow our customers to shop for garments based on their size and height range.

Where are your garments made?

Our petite clothing line is sourced from various locations around the world, including China, Spain, Italy, and India, depending on the specific textile or craft we require. Our top priority is to work with skilled artisans and manufacturers who uphold ethical standards in their respective fields. They also assist us in sourcing the finest sustainable textiles from different parts of the world.

More FAQ's

Read more about our Frequently asked questions here.

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