Shipping Policy
House of Arti is based in South Africa and ships worldwide, with the exception of the European Union, Northern Ireland, and regions affected by active conflict or war.
Shipping Rates
- South Africa: Complimentary
- International: ZAR 200 ( approximately USD $12)
Processing & Delivery
- In-stock orders are processed within 2-4 business days.
- We ship all orders via FedEx Express.
- Estimated delivery is 5-10 business days from the date of dispatch, depending on your location.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
While we always endeavour to deliver within the estimated timeframe, delivery dates are provided as estimates only and may occasionally vary due to customs processing, courier delays, or other circumstances beyond our control.
International Duties & Taxes
For most international destinations, House of Arti covers applicable duties and taxes, meaning the amount paid at checkout is intended to be your final payment.
In some countries, local customs authorities may apply additional administrative charges, handling fees, or import-related costs that fall outside of our control. Should these arise, they remain the responsibility of the customer in accordance with local customs regulations.