Terms & Conditions
Welcome to House of Arti. These Terms & Conditions govern your use of our website and any purchases made through www.house-of-arti.com. By accessing our website or placing an order, you agree to these Terms & Conditions together with our Privacy Policy.
Using Our Website
We take great care to ensure the information on our website is accurate and up to date. However, occasional errors, omissions, or pricing inaccuracies may occur. House of Arti reserves the right to correct website content, amend product information, or update these Terms & Conditions at any time without prior notice.
Product Availability
Every House of Arti collection is produced in carefully considered quantities. Product availability is not guaranteed until your order has been accepted, and we reserve the right to discontinue any product or collection without prior notice.
Orders
Once your order has been placed, you'll receive an order confirmation acknowledging receipt. Acceptance of your order occurs only once it has been prepared for dispatch and you have received a shipping confirmation. House of Arti reserves the right to decline or cancel an order where necessary, including cases of product unavailability, payment issues, pricing errors, or suspected fraudulent activity.
Pricing & Payment
All prices are displayed and processed in South African Rand (ZAR). Currency conversions shown on our website are provided for convenience only and may vary due to exchange rate fluctuations. Payment is taken in full at checkout using our secure payment providers.
Shipping & Delivery
Shipping costs, delivery estimates, and destination availability are outlined in our Shipping Policy. Delivery timeframes are estimates only and may vary due to customs processing, courier delays, or circumstances beyond our reasonable control.
Sizing & Fit
House of Arti designs exclusively for women between 1.40m and 1.59m (4f 7.1" and 5f 2.6") using our bespoke petite sizing system. As every individual has unique body proportions, we recommend referring to our Size Guide before placing your order. If you're unsure, our Client Services team will be pleased to assist.
Returns & Exchanges
Our Returns & Exchanges Policy outlines the eligibility, process, and timeframes for returning your purchase. By placing an order, you agree to the terms set out in that policy.
Intellectual Property
All content on this website, including designs, photographs, logos, graphics, text, and trademarks, is the property of House of Arti and may not be copied, reproduced, distributed, or used without our prior written permission.
Limitation of Liability
To the fullest extent permitted by law, House of Arti shall not be liable for any indirect or consequential loss arising from the use of our website, delays in delivery, or circumstances beyond our reasonable control. Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
Changes to These Terms
House of Arti may update these Terms & Conditions from time to time. Any changes will apply to orders placed after the revised version has been published on our website.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact our Client Services team via online@house-of-arti.com.